Over the last several weeks they have received unlabeled specimens from our emergency department more frequently. It's becoming aggravating to my boss to have to deal with the lab and something that should easily be taken care of from our end, just an extra minute of documentation on the computer before leaving the room and you're good.
Because of the number of calls the boss is getting on unlabeled specimens (specimens are usually blood and urine though can include many other things) it feels as though he is on a witch hunt now.
Earlier this week he sent me an email informing me not to send unlabeled specimens to the lab. He included the patient ID for me to look into the chart.
My response was simple. If the specimen was unlabeled, how does he know which patient it came from? Or even how did he know it came from me?
As you can see (I think) I also pointed out that the patient in question had results from the urine that was supposedly unlabeled and sent to them along with a collection from myself.
Being the boss man of course I'm going to make it sound a little more professional than that. His response, it was recollected.
I'm not the only one he has done this to. Two other people in my department got emails from Big Boss Man with similar accusations. Their response was similar to mine. How does he know which patient the unlabeled specimen came from and how does he know which person to blame for sending it to the lab without the proper label?
It honestly sounds like he wants to correct the problem (rightfully so) but it also sounds like a giant witch hunt to me. Maybe he thinks if he sends enough of these accusations out the problem will correct itself. Regardless of how he handles it I'm in the clear as far as I can tell.
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